The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices. The ITIL Foundation CramMaster contains over 200 questions to test your skills and knowledge in preparation for the exam. Also included are Exam Quality Simulations to test your endurance for the upcoming exam.
- Service Management as a Practice
- The ITIL Service Lifecycle
- Generic Concepts and Definitions
- Key Principles and Models
- Pre-Test Mode. Learn right away what you know and what you don't know in our Pre-Test Mode.
- Adaptive Drill Mode. Spend as much time as you need in all vendor objective categories you are weak in.
- Simulated Mode. After you have proven you are proficient in all vendor recommended objective categories, take a simulated exam, just like the real thing.
- Detailed Explanations. Find out why the right answer is right and the wrong answer is wrong.
- Randomized Answers. Prevents memorizing the material.
- Highest-Quality Reference Material Included*. Questions are mapped back to selected chapters from industry leading reference materials. Our partner publications include Sybex, Exam Cram, and other award-winning content providers.
- Free Electronic Updates. Vendors change objective categories. Make sure after you purchase to check back often for any product updates!
- "No Pass No Pay Guarantee"**
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